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Customer care

A few things to know

From finding the right fit to caring for your pouch. The details, all in one place.

The pouch

What is the pouch made from?

Black leather on the outside, with a soft suede interior and a snap-button closure.

How many watches does it hold?

The pouch holds one wristwatch. Its dimensions are 14 × 7 cm (5.5 × 2.7 in). It is designed for most standard wristwatches; if your watch is unusually large, contact us for help checking the fit.

Is the watch in the photos included?

No. The product is the Leather Watch Pouch. Any watch shown is for illustration only.

Your order

How is my order shipped?

We offer worldwide tracked and insured shipping. Available shipping options, charges and delivery information are shown at checkout.

Are duties and taxes included?

For deliveries within Sweden and the European Union, applicable VAT is included in the displayed price. Outside the European Union, customs duties, import taxes and local fees may apply unless checkout expressly states otherwise.

Can I return my order?

We offer 14-day returns. Please contact hello@superwatchman.com before sending an item back and see our Refund Policy for the full conditions.

Aftercare & support

Does the pouch have a warranty?

The Leather Watch Pouch includes a two-year international warranty. For a warranty enquiry, contact hello@superwatchman.com with your order number and a description of the issue.

How do I contact you?

Email hello@superwatchman.com, message us on WhatsApp or use our contact form. For an existing order, please include your order number.